Privacy Policy

Your privacy is very important to us. To deliver an effective service, we need to collect certain information from our customers, particularly personal details for identification. We use these details to assist us during our entire service from our first appointment to any future contact we may have with customers. We are committed to the protection of our customers’ privacy.

Any personal information that we may collect from our customers is kept secure. We do not (and will never) pass on, sell or trade any of your personal details. We use this information to identify the services you have ordered from us and to personalise your experience.

If you visit our website, our system may record anonymous information about your visit such as the number of pages you viewed and the duration of your visit. We use this information to understand site usage and to make improvements to the website. Personal information is rarely able to be gained from this process and, as such, no personal information is stored from website visitors.

Contact Form

Should you choose to contact us using the contact form on our Contact us page or an email link, none of the data that you supply will be stored by this website or passed to any third party. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by SSL, meaning that the email content is encrypted using 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

Site Usage Tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see the most popular areas of our website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant access to this. We consider Google to be a third party data processor.
GA makes use of cookies, details of which can be found on Google’s developer guides.